FAQs

What are the main functions of the pet steam comb?

Our pet steam comb features a three-in-one design: de-shedding, steam spray, and self-cleaning functions, providing comprehensive pet care.

How does the one-button design work?

The one-button design simplifies the cleaning process. Simply press the button to activate the self-cleaning function, quickly clearing the brush of hair and debris.

What is the specific purpose of the spray function?

The spray function can soften and remove hair, making it especially useful during the autumn and winter seasons to prevent static electricity and flying hair, resulting in smoother pet fur.

How long can the device be used after a full charge?

A full charge provides approximately 18 minutes of spray function, which is sufficient for a complete pet grooming session.

How do I perform daily maintenance and cleaning of the product?

After each use, it is recommended to use the one-button self-cleaning function to clear the brush. Regularly check the spray nozzle for blockages and ensure the device is stored in a dry and clean environment to prolong its lifespan.

Can disinfectant be added to the spray function?

We do not recommend using disinfectant. The spray function can accommodate diluted essential oils, which not only impart a pleasant fragrance to your pet's fur but may also have soothing effects on their skin. For general care and freshening purposes, a dilution ratio of 0.1% to 1% is typically used. For example, add 1 to 10 drops of essential oil per 100 milliliters of water.

Where are your products made?

Currently, we manufacture in China, taking great care to choose partners who share our values. That means prioritizing quality, worker safety, fair wages and benefits, and minimizing environmental impact.

What if I am not satisfied with the product or if there is a defect?

If you are not satisfied with the product or if there is a defect, you can apply for a return or exchange within 30 days of receiving the order. Additionally, the product comes with a one-year after-sales warranty. For any issues, please contact our customer service team. Thank you for your support!