FAQ
What are the main functions of the pet steam comb?
Our pet steam comb features a three-in-one design: de-shedding, steam spray, and self-cleaning functions, providing comprehensive pet care.
How does the one-button design work?
The one-button design simplifies the cleaning process. Simply press the button to activate the self-cleaning function, quickly clearing the brush of hair and debris.
What is the specific purpose of the spray function?
The spray function can soften and remove hair, making it especially useful during the autumn and winter seasons to prevent static electricity and flying hair, resulting in smoother pet fur.
How long can the device be used after a full charge?
A full charge provides approximately 18 minutes of spray function, which is sufficient for a complete pet grooming session.
How do I perform daily maintenance and cleaning of the product?
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Can disinfectant be added to the spray function?
We do not recommend using disinfectant. The spray function can accommodate diluted essential oils, which not only impart a pleasant fragrance to your pet's fur but may also have soothing effects on their skin. For general care and freshening purposes, a dilution ratio of 0.1% to 1% is typically used. For example, add 1 to 10 drops of essential oil per 100 milliliters of water.
Where are your products made?
Currently, we manufacture in China, taking great care to choose partners who share our values. That means prioritizing quality, worker safety, fair wages and benefits, and minimizing environmental impact.
What if I am not satisfied with the product or if there is a defect?
If you are not satisfied with the product or if there is a defect, you can apply for a return or exchange within 30 days of receiving the order. Additionally, the product comes with a one-year after-sales warranty. For any issues, please contact our customer service team. Thank you for your support!
What is the Bobopal Cat Loofah Toy made of?
The Bobopal Cat Loofah Toy is made from high-quality, non-toxic, and eco-friendly materials, designed to be safe for your cat to play with. It's soft yet durable, ensuring long-lasting fun for your pet.
Is the Bobopal Cat Loofah Toy suitable for all cat breeds?
Yes! The Bobopal Cat Loofah Toy is suitable for cats of all sizes and breeds. Its fun design is perfect for both small kittens and adult cats.
How often should I use the Bobopal Dog Comb on my dog?
It’s recommended to comb your dog’s fur regularly to prevent tangles and mats, especially for long-haired breeds. Use the comb at least 2-3 times a week, or more if your dog’s coat is prone to matting.
Can the Bobopal Dog Comb help with shedding?
Yes, regular use of the comb can help reduce shedding by removing loose fur and promoting healthy hair growth. This is especially helpful during shedding seasons.
Hello Pet Lover.
Above are a few frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged.
If you have any questions, please contact us.